CH
Crystal Health
B2B Mental Health Marketplace
OrganizationClinicianAdmin
A Chinta Studio Venture — crystalhealth.io
CH
Crystal Health
Overview
Dashboard
Clinicians248
Patients
Sessions
Network
Organizations
Billing
Intelligence
AI Agents
Analytics
RC
Rakesh C.
Platform Admin

Dashboard

Clinicians in Network
248
+32 this quarter
Active Patients
1,842
+18% MoM
Sessions This Month
3,247
+22% vs last month
Avg Wait Time
2.3 days
-41% vs industry
Recent Matches — MATCH Agent
Live
SK
Dr. Sarah Kim, PhD — Matched to Midwest Telehealth
CBT, Anxiety/Depression • MATCH: 96% compatibility score
Active
JR
Dr. James Rivera, PsyD — Matched to Valley Hospital
PTSD, Trauma Therapy • MATCH: 94% compatibility
Active
AN
Dr. Aisha Noor, MD — Matched to CareFirst Network
Psychiatry, Medication Mgmt • MATCH: 92% compatibility
Onboarding
TW
Lisa Thompson, LCSW — Pending Match
Family Therapy, Adolescent • MATCH: Searching networks...
Pending
AI Insights
All Agents
AURA — Risk Alert
3 patients across 2 partner organizations showing escalating risk indicators. AURA recommends immediate clinician review and potential session frequency increase.
MATCH — Capacity Alert
Psychiatry demand from Midwest Telehealth exceeds current network capacity by 15%. BEACON recommends recruiting 4 additional psychiatrists in the Central region.
PULSE — Outcomes Report
Valley Hospital partner patients showing 34% improvement in PHQ-9 scores over 8 weeks. Auto-generated outcome report delivered to their wellness team.
SHIELD — Compliance
All 3,247 sessions this month passed HIPAA compliance audit. SHIELD flagged 2 minor documentation gaps — auto-resolved with clinician notification.
Network Health — BEACON
Clinician Utilization78%
Patient Satisfaction4.7 / 5.0
Match Success Rate92%
Avg Session Completion96%
HIPAA Compliance100%
Specialty Coverage
SpecialtyCliniciansDemandBEACON Status
Anxiety / Depression72MetBalanced
Psychiatry (Meds)28ExceedsRecruit 4
PTSD / Trauma34MetBalanced
Adolescent / Youth41Near limitMonitor
Substance Abuse22MetBalanced
Family / Couples31MetBalanced
Total Clinicians
248
Vetted & active
Psychiatrists
28
BEACON: Need 4 more
Avg Rating
4.7
Top 15% nationally
Fill Rate
92%
MATCH optimized
Clinician Network
ClinicianSpecialtyTypeOrg PartnerMATCH ScorePatientsRating
Dr. Sarah Kim, PhDCBT, AnxietyPsychologistMidwest Telehealth96%244.9
Dr. James Rivera, PsyDPTSD, TraumaPsychologistValley Hospital94%184.8
Dr. Aisha Noor, MDPsychiatryPsychiatristCareFirst Network92%324.7
Lisa Thompson, LCSWFamily, AdolescentCounselorPendingMatching—4.6
Dr. Michael Chen, MDSubstance AbusePsychiatristBrightPath Health91%224.8
Rachel Okafor, LMFTCouples, StressTherapistHarmony Clinics89%164.5
Active Patients
1,842
Across 12 partners
AURA High-Risk
14
Flagged for review
Avg PHQ-9 Improvement
34%
Over 8 weeks
Continuity Rate
89%
Recurring sessions
Patient Overview — AURA Risk Monitoring
Patient IDPartner OrgConditionSessionsAURA RiskPULSE Progress
PT-4821Midwest TelehealthGeneralized Anxiety12LowImproving (+42%)
PT-4822Valley HospitalPTSD8MediumPlateau — adjust tx
PT-4823CareFirst NetworkMajor Depression6HighDeclining — escalate
PT-4824Midwest TelehealthBipolar Disorder14LowStable (+28%)
PT-4825BrightPath HealthSubstance Use10MediumImproving (+18%)
AURA Escalation — PT-4823
Patient showing declining PHQ-9 scores across last 3 sessions. AURA recommends increasing session frequency and SHIELD has flagged for clinical supervisor review. Auto-notification sent to Dr. Noor.
Today's Sessions — PULSE Enhanced
TimePatientClinicianTypePULSE PrepSHIELD
9:00 AMPT-4821Dr. KimCBT Session #12Brief generatedCompliant
10:00 AMPT-4822Dr. RiveraTrauma Therapy #8Brief generatedCompliant
11:30 AMPT-4823Dr. NoorPsychiatry ReviewAURA alert attachedMonitoring
1:00 PMPT-4824Dr. NoorMedication Mgmt #14Brief generatedCompliant
2:30 PMPT-4825Dr. ChenSubstance Abuse #10Brief generatedCompliant
Partner Organizations
OrganizationTypeCliniciansPatientsBEACON HealthStatus
Midwest TelehealthTelehealth42480HealthyActive
Valley Hospital SystemHospital38320HealthyActive
CareFirst NetworkHealthcare Org56540CapacityActive
BrightPath HealthTelehealth28210HealthyActive
Harmony ClinicsClinic Chain34180HealthyActive
Summit Schools DistrictSchool System18112HealthyOnboarding
Platform Revenue (MTD)
$184K
+26% MoM
Clinician Payouts
$142K
On time
Avg Hourly Rate
$165
Market competitive
Platform Fee
22%
Standard rate
Recent Invoices
InvoiceOrganizationSessionsAmountStatus
#CH-2026-089Midwest Telehealth420$69,300Paid
#CH-2026-088Valley Hospital280$46,200Paid
#CH-2026-087CareFirst Network380$62,700Pending
#CH-2026-086BrightPath Health160$26,400Paid
AI Intelligence Suite
Five specialized agents designed to transform mental healthcare delivery at scale.
A

AURA

Risk Detection Agent

Continuously monitors anonymized behavioral, engagement, and clinical patterns to predict which patients are moving toward increased mental health risk. Flags escalating trajectories before crises occur, enabling proactive intervention.

Risk PredictionEarly DetectionTrajectory ModelingAuto-Escalation
M

MATCH

Clinician Matching Agent

Instantly matches patients to the right specialist based on condition, specialty, availability, therapy style, insurance, and location. Optimizes clinician capacity across the entire network for maximum fill rates and care quality.

Smart MatchingSpecialty PairingCapacity OptimizationInsurance Aware
P

PULSE

Session Intelligence Agent

Auto-generates pre-session prep briefs using prior notes, risk indicators, and treatment goals. After each session, produces quantified outcome reports with standardized mental health scoring (PHQ-9, GAD-7) delivered instantly to partner organizations.

Session PrepOutcome ReportsPHQ-9/GAD-7Auto-Documentation
S

SHIELD

Compliance & Safety Agent

Monitors every clinician-patient interaction for compliance risks, safety signals, and documentation quality. Generates HIPAA-compliant audit trails, triggers real-time escalation workflows for high-severity events, and auto-resolves minor documentation gaps.

HIPAA ComplianceSafety MonitoringAudit TrailEscalation Workflow
B

BEACON

Network Intelligence Agent

Monitors supply-demand balance across the entire clinician network. Predicts capacity shortages by specialty and geography, recommends targeted recruitment, and provides real-time network health scoring for each partner organization. Ensures the marketplace operates at peak efficiency.

Supply-DemandCapacity PlanningRecruitment IntelNetwork HealthGeographic Analysis
Ask the AI Suite
All Agents
Crystal Health AI
I coordinate all five agents. Ask about patient risk (AURA), clinician matching (MATCH), session outcomes (PULSE), compliance (SHIELD), or network capacity (BEACON).
How are outcomes trending for our Valley Hospital partnership?
PULSE + BEACON
Valley Hospital patients (n=320) are showing strong improvement across the board. Average PHQ-9 scores improved 34% over 8 weeks — above our network benchmark of 28%. Session completion rate is 96%, and patient satisfaction is 4.8/5.0. However, AURA has flagged 3 patients with declining trajectories requiring clinician review. BEACON shows their clinician utilization is at 82% — healthy but approaching capacity. Recommend proactive recruitment of 2 additional therapists for Q2.
Avg PHQ-9 Improvement
34%
Above benchmark
Patient Satisfaction
4.7/5
Top quartile
Session No-Show Rate
4.2%
Industry avg: 12%
Network Retention
94%
Clinicians staying
Outcomes by Condition — PULSE
ConditionPatientsAvg SessionsImprovementTrend
Anxiety (GAD)48210.2+38%Improving
Depression (MDD)39612.4+32%Improving
PTSD21814.8+28%Steady
Bipolar14216.2+18%Moderate
Substance Use18611.6+24%Improving
Partner Performance — BEACON
PartnerPatientsSatisfactionOutcomesHealth
Midwest Telehealth4804.8+36%Excellent
Valley Hospital3204.7+34%Good
CareFirst Network5404.6+30%Capacity
BrightPath Health2104.8+32%Excellent